Why is the wait time so long when I call support? What is so sad is that I always swore by Brotherproducts and this has been a total nightmare. I think Brother company must to close your factory and go to plant potatoes! Please call our toll free customer service support line at 1-800 284-4329 M-F to verify if your machine is within the warranty period. check over here
Remove a jammed notes in the tray 2. My question for all of you is, what brand of multi-function printer do you recommend? I called them and they told me they wouldlet me know when the print head was in. DunlapSan Diego by unknown on Aug 8, 2007 at 4:05pm Add comment Please sign in to comment 0 Well folks, this was my solution...and although it worked quite well - I http://support.brother.com/g/b/faqend.aspx?c=gb&lang=en&prod=dcp4020c_eu&faqid=faq00000726_000
But,in this case not being alone means, we still don't have a fix for "error 41". Also the machines have an automatic self cleaning cycle that runs often which also uses up your ink. LMFAOVEVO 1,203,332,437 views 6:16 Frigidaire Affinity Washer Repair 'E20' - Duration: 25:56. I had no idea that any warranty had been extended 'til I started reading about this problem a few days ago, on other complaint sites.
by TheFixItGuy on Oct 3, 2005 at 8:09am Add comment Please sign in to comment 0 Do you work for brother or what? Too bad. Did thisJim at Brother give any answer as to what they can do about all these printers? All rights reserved.
If any of them are empty, you can't print out in black... Check 4 cassette specifications for CDU version 2. Remvoe the dust on the CS41A and CS41B sensors 5. check over here Please call our toll free customer service support line at 1-800 284-4329 M-F to verify if your machine is within the warranty period.
I am returning the machine as a courtesy to you. I hope this disatisfaction shows up in their profits and revenueshttp://www.fazmiclaw.com/brother.html(link to add yourself to the class action lawsuit for reimbursement) by unknown on Aug 13, 2007 at 12:09pm Add comment In Vietnam, they don't care, and they let you know that they just don't care.One last thought on the whining customer service reps. There are several articles about possible fixes.
Cost way more to fix then to buy new...
My experience has been a good one, but a few personal observations:To the "insider" that said that the problem has been around for years and that the buyer should take the Extended warranty up to 30 months is not good enough -- imagine how many times you have to get your machine fixed in 30 months?Come on, Brother. The Brother had what I thought was good color and resolution until I made copies with my new Hp and compared them,,,Wow,what a difference...Error 41 has to stop for Brother to
You'd think, by mere moral and ethical standards, that Brother would cut its losses, replace these machines FOR FREE, and be happy to do so. http://compsyscon.com/machine-error/machine-error-41-mfc.html share Share on Twitter Share on Facebook Email Link Like + Quote Reply jaw04005, Jan 29, 2010 jaw04005 macrumors 601 Joined: Aug 19, 2003 Location: AR #2 Error −11 is common. Too bad but I lost all confidence in Brother. - Anonymous 0 This is the 2nd Brother MFC I purchased. Who really actually has a need for a color fax machine?!
I just today found out about the extended warranty. had not place the error 41 information in his notes, so they could not fix my printer under warranty because it was not 34 months old. I followed advice given on brother's solutions page having no idea that a major part of the printer was failing! this content As a matter of fact it has literally saved my ass on a few occasions.
Check: Carriage ASSY Main PCB Print head unit Power supply PCB HtH [emailprotected] by manuals4you.com on Sep 29, 2004 at 10:03am Add comment Please sign in to comment what is Carriage I do feel your frustration, but using a blessed backup solution like Retrospect is a better solution. by unknown on Nov 27, 2004 at 6:50pm Add comment Please sign in to comment 0 I don't know whats going on is this printer worth fixing?
PLEASE, EVERYONE CALL, THIS MIGHT HELP. A buyer should be able to purchase any product with the assumption that it will work properly. Youshould replace parts and labor at no cost to the customer at all. The good news is they have extended the warranty on it to 24 months by purchase date or to 30 months by your serial number.
You will be notified, via email, regarding the status of your unit.Model NumberSerial NumberMachine Error on LCD (if any)Date of PurchaseZIP CodeDaytime Phone Number (if we need to contact you) If I know you have pressure from shareholders to make short-term profits but if you keep a customer happy they will come back and HAPPILY spend a lot more money on your New ATM Machines Nautilus (Hyosung) Triton Hantle Genmega Used ATM Machines Nautilus (Hyosung) Triton Hantle Genmega ATM Parts Nautilus (Hyosung) Triton Hantle Genmega POS Equipment Verifone Hypercom Momentum Nurit ATM Paper have a peek at these guys About 15 months old...
Do you have a solution for me that will keep me as a brother customer? Close Yeah, keep it Undo Close This video is unavailable. My turn. Please excuse if not appropriate.Docvicki by docvicki on Sep 18, 2005 at 12:45pm Add comment Please sign in to comment 1 I have a MFC 3820cn model and getting the same
A pretty stupid place to put it...